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Best CRM for Pool Service Companies in 2026

By Brandon Calloway2026-01-187 min read

Why Pool Service Companies Need a CRM

Running a pool service business without a CRM is like cleaning pools without a test kit—you're guessing when you should be measuring.

A good CRM helps you:

  • Track every customer and their pool details
  • Schedule and optimize routes
  • Send automated billing and reminders
  • Log chemical readings and service history
  • Capture new leads and convert them to customers
  • But most CRMs aren't built for pool service. They're designed for sales teams or generic "field service"—not the specific needs of route-based pool maintenance.

    The Top CRM Options for Pool Service

    1. GoHighLevel (Our Recommendation)

    **Best for:** Pool service companies that want an all-in-one solution

    **Price:** $297-497/month

    GoHighLevel combines CRM, marketing automation, and communication tools. It's not pool-specific, but it's highly customizable and works great for service businesses.

    Pros:

  • All-in-one (CRM + email + SMS + calendar + website)
  • Powerful automation capabilities
  • White-label option for your branding
  • Great mobile app
  • Cons:

  • Learning curve for setup
  • Not pool-specific (needs customization)
  • 2. Skimmer

    **Best for:** Pool-only companies that want simplicity

    **Price:** $49-149/month

    Skimmer is built specifically for pool service. It has chemical tracking, route optimization, and customer portals built in.

    Pros:

  • Pool-specific features out of the box
  • Easy to learn
  • Good route optimization
  • Customer portal included
  • Cons:

  • Limited marketing automation
  • Smaller company (less development resources)
  • 3. ServiceTitan

    **Best for:** Large pool service operations

    **Price:** Custom pricing (typically $250+/month per tech)

    ServiceTitan is the enterprise choice. Powerful but expensive and complex.

    Pros:

  • Extremely powerful
  • Great reporting
  • Good integrations
  • Cons:

  • Expensive
  • Overkill for small operations
  • Long implementation time
  • What We Recommend

    For most pool service companies, we recommend **GoHighLevel** with custom setup for your business. Here's why:

    1. **It grows with you** - Simple to start, powerful as you scale

    2. **Marketing built in** - Send automated review requests, follow-ups, and promotions

    3. **AI integration** - Easily connects with AI phone answering and automation tools

    4. **Cost-effective** - One platform instead of 5 different tools

    We set up GoHighLevel for pool service companies with:

  • Custom pipelines for leads and customers
  • Route optimization integration
  • Automated billing and payment collection
  • Chemical log tracking
  • Customer portal for service history
  • Getting Started

    Want to see which CRM makes sense for your pool service business? [Get a free AI audit](/free-audit) and we'll analyze your operations and recommend the right solution.

    About the Author

    Brandon Calloway is the founder of Work Hard AI. He left Fortune 500 companies (JPMorgan Chase, DuPont) to run blue collar businesses and now helps other contractors implement the same automation systems he built for himself.

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